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I can't open the file I saved last time !
Posted: 05 Feb 2014, 07:44
by gressen
Hello,there...
For some reason I can't open the .tvpp file I saved last time,when I try to open it ,the TVP program will not be responding!
I'm using Win7 64bit,TVP Animation Pro 10.0.16-32bits.
Please help,anybody ?
Thanks !
Re: I can't open the file I saved last time !
Posted: 05 Feb 2014, 08:03
by ematecki
Update to the last version, which is 10.5.4.
10.0.16 is soooo old.
Re: I can't open the file I saved last time !
Posted: 05 Feb 2014, 08:35
by gressen
ematecki wrote:Update to the last version, which is 10.5.4.
10.0.16 is soooo old.
But I can open other .tvpp files,is this file broken or something ?
Re: I can't open the file I saved last time !
Posted: 05 Feb 2014, 09:03
by Paul Fierlinger
It'll work after you update -- it's free.
Re: I can't open the file I saved last time !
Posted: 05 Feb 2014, 12:33
by Fabrice
gressen wrote:ematecki wrote:Update to the last version, which is 10.5.4.
10.0.16 is soooo old.
But I can open other .tvpp files,is this file broken or something ?
Gressen, there is no need to PM the TVPaint developpers about your problem.
If you can't upgrade your software to check if the lastest version (10.5.4) fixes the bug, it means you are potentially a pirate.
Unless you successfully update your product (this is free for registered users !), we will not provide additionnal support.