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Auto update gives me a 32bit version instead of 64 bit
Posted: 09 Oct 2013, 18:57
by dperro
When I "check for updates" and download the file (10.5.2) the update is a 32 bit although I own a 64 bit version. Of course I like Quicktime exports but I like 64 bit better. Any idea why this happens?
Don
Re: Auto update gives me a 32bit version instead of 64 bit
Posted: 09 Oct 2013, 21:41
by Fabrice
Hi Don,
The bug should have been fixed with the 10.5.2.
Please let me know if it still happen with the 10.5.3 in a few weeks/days.
For the time being, just enter lock/unlock-code in the following page :
http://www.tvpaint.com/v2/content/artic ... pdate.php/" onclick="window.open(this.href);return false;
(and never publish your lock-code/unlock-code anywhere in the forum, as we ask to every user)
Re: Auto update gives me a 32bit version instead of 64 bit
Posted: 26 Oct 2013, 16:17
by dperro
Thank you, Fabrice. I did that and the 64 bit version installed, however I still have the old User Interface (before 8.5).
My user interface is missing the:
-"Custom Panel" tab on the menu bar.
-option for TVPP compression in the Preferences and
-the new "Sharing" options.
They appear on the TVP software in my lab at the university, but not on my home license. Is this a bug?
Re: Auto update gives me a 32bit version instead of 64 bit
Posted: 28 Oct 2013, 08:50
by Fabrice
I sent you a MP