Tvp file crash

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sandriko
Posts: 21
Joined: 07 Mar 2009, 17:02
Location: Tbilisi, Georgia

Tvp file crash

Post by sandriko »

Hi there,

i`ve a ahuge problem here, file on which we were doing coloring for few weeks, crashed and we can`t open it, when trying to open the file program crashes also (i`ve tryed on other computers, it does the same)

i have tvp 9.5.3 version
file is up to 450 mb`s (i`ve had problem with bigger files before but not like this)

can someone have any suggestion how can i recover my file or to help somehow program to open it!
Sandro Katamashvili - 2d Animator
http://www.vimeo.com/user1584959
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Paul Fierlinger
Posts: 8100
Joined: 03 May 2008, 12:05
Location: Pennsylvania USA
Contact:

Re: Tvp file crash

Post by Paul Fierlinger »

You have an old version of TVP. Update to the latest one (it's Free) and your huge problem will be solved. In the help file click on "Check for Updates..." and you will be led to the proper page.
Paul
http://www.slocumfilm.com
Desktop PC Win10-Pro -64 bit OS; 32.0 GB RAM
Processor: i7-2600 CPU@3.40GHz
AMD FirePro V7900; Intuos4 Wacom tablet
User avatar
sandriko
Posts: 21
Joined: 07 Mar 2009, 17:02
Location: Tbilisi, Georgia

Re: Tvp file crash

Post by sandriko »

computers when i`m working doesn`t have internet access and so we preferred till present day to work on the versions which we installed when we`ve started the porject.,

i`ve downloaded trial version of tvp 10 and it crashed also
Sandro Katamashvili - 2d Animator
http://www.vimeo.com/user1584959
User avatar
Paul Fierlinger
Posts: 8100
Joined: 03 May 2008, 12:05
Location: Pennsylvania USA
Contact:

Re: Tvp file crash

Post by Paul Fierlinger »

I contacted you via PM.
Paul
http://www.slocumfilm.com
Desktop PC Win10-Pro -64 bit OS; 32.0 GB RAM
Processor: i7-2600 CPU@3.40GHz
AMD FirePro V7900; Intuos4 Wacom tablet
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