USB Dongle Issues
Posted: 10 Feb 2010, 19:24
Hi TVPainters,
I can't open TVP - it says that my USB Dongle isn't attached to the USB port, and that I should re-plug the Dongle and press OK to continue, that just doesn't happen. I have checked and checked but the Dongle is sitting there with the green light and all, and it hasn't moved. My computer says it has found some new hardware ( USB UltraPro) that it can't seem to install. I uploaded TVP version 9.5.11 yesterday but everything was fine after that, it wasn't until I had closed my PC and opened it again that the problem occured.
Kinda desperate... Hope to get some answers - got an illustration job that needs to be done, so talk about bad timing.
Kind regards,
Jesper
I can't open TVP - it says that my USB Dongle isn't attached to the USB port, and that I should re-plug the Dongle and press OK to continue, that just doesn't happen. I have checked and checked but the Dongle is sitting there with the green light and all, and it hasn't moved. My computer says it has found some new hardware ( USB UltraPro) that it can't seem to install. I uploaded TVP version 9.5.11 yesterday but everything was fine after that, it wasn't until I had closed my PC and opened it again that the problem occured.
Kinda desperate... Hope to get some answers - got an illustration job that needs to be done, so talk about bad timing.
Kind regards,
Jesper