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Crash help!

Posted: 03 Mar 2009, 00:36
by bullseye
I was working on a project which probably had too many layers (over 20) and it crashed. Then it wouldn't open! Then it DID open! So I quickly copied the file to divide it into two projects (foreground and background) which I can assemble later. Well, the background project is fine, but the foreground project (which contains a lot of animation I don't want to lose!) crashes every time I try to open it! Is it hopelessly corrupted? Or might there be a way to open it? Help!

Re: Crash help!

Posted: 05 Mar 2009, 09:05
by Fabrice
Here is my suggestion :
1°) Duplicate your file.
2°) Export it as a 32 bits png sequence.
3°) Import it in a new, non corrupted project.

nb : When I draw I use to have more than 20 layers, so it should not comes from that.
How big is your file ? How much memory do you have ?

Re: Crash help!

Posted: 07 Mar 2009, 00:24
by bullseye
How can I export it if I can't open it? If I copy the file, I can't open the copy. Also, if I open a new file and try to import the troubled file, it crashes.

Re: Crash help!

Posted: 07 Mar 2009, 00:44
by Fabrice
Please can you try to send us the file ?
We may help and do some quick tests.

Re: Crash help!

Posted: 07 Mar 2009, 01:36
by bullseye
the file is 964.1 MB - how can I send it?

Re: Crash help!

Posted: 09 Mar 2009, 11:01
by Fabrice
please use this website : http://dl.free.fr/ (in french sorry)

Re: Crash help!

Posted: 09 Mar 2009, 16:25
by bullseye
my francais is tres mal. any other way to send?

Re: Crash help!

Posted: 09 Mar 2009, 17:07
by Hervé
bullseye wrote:my francais is tres mal. any other way to send?
yes, http://rapidshare.com/ ( or other ) but you must split your file.

Re: Crash help!

Posted: 22 Mar 2009, 22:26
by bullseye
i think i figured out how to send the file with the french site. what email address should i send it to?

Re: Crash help!

Posted: 25 Mar 2009, 00:00
by Fabrice
once the upload is finished, the dl.free website should give you a link to the download page.

Re: Crash help!

Posted: 23 May 2012, 12:44
by Iggi
Hello I am experiencing the same problem right now, I have tvpaint 9.5.21

Did you fix the problem somehow?

Re: Crash help!

Posted: 23 May 2012, 13:47
by Elodie
Iggi, no need to post 3 times the same problem in other topics, only one was sufficient ;)

Re: Crash help!

Posted: 29 May 2012, 13:07
by Henk Beumers
To all.

If you want to sent big files, use https://www.wetransfer.com/" onclick="window.open(this.href);return false; . You can sent file as big as 2 Gig for free. Also sequences of separate images are accepted. Most others do not.

Henk.