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License remotely deactivated - this is still happening in 11.7.5
Posted: 09 May 2025, 12:36
by D.T. Nethery
In 11.7.5 I noticed I am still getting this problem with the license being remotely deactivated:
This happens if my computer goes to sleep.
Re: License remotely deactivated - this is still happening in 11.7.5
Posted: 12 May 2025, 08:55
by Dean
Hello David, did this happend after waking the computer up from sleep mode?
Some users who had this issue fixed it by reinstalling the Wacom driver (yes I am serious, we will need to contact them about this).
Re: License remotely deactivated - this is still happening in 11.7.5
Posted: 12 May 2025, 13:59
by D.T. Nethery
Dean wrote: ↑12 May 2025, 08:55
Hello David, did this happend after waking the computer up from sleep mode?
Yes, it happened after the computer woke up from sleep.
Dean wrote: ↑12 May 2025, 08:55
Some users who had this issue fixed it by reinstalling the Wacom driver (yes I am serious, we will need to contact them about this).
I'm now using XP-Pen Artist Pro 19 as my main drawing tablet, not Wacom Cintiq , although I still have Wacom drivers installed for when I occasionally us my Wacom Intuos tablet.
Re: License remotely deactivated - this is still happening in 11.7.5
Posted: 13 May 2025, 04:31
by cgmodeler
Perhaps is related to the bug where the wacom service is turned off when the computer goes to sleep, I did a bat to restart the service automatically. Try it maybe it can help to run it when you come back from sleep
just save it on a .bat file like
wacom_restart.bat
Code: Select all
@echo off
echo Reiniciando WTabletServicePro...
sc stop WTabletServicePro
sc start WTabletServicePro
echo Reiniciado por cocoalopez.com
timeout /t 3 /nobreak
::ESTE ES EL CODIGO CON PROMPTS::
::@echo off
::set /p c= Quieres Reiniciar el Servicio Wacom [Y/N]?
:: if /I "%c%" EQU "Y" goto :4
:: if /I "%c%" EQU "N" goto :2
:: :1
:: set /p var= Service name:
:::2
::set /p c= Quieres Iniciar el Servicio Wacom[Y/N]?
:: if /I "%c%" EQU "Y" goto :5
:: if /I "%c%" EQU "N" goto :6
:::4
::sc stop WTabletServicePro
:::5
::sc start WTabletServicePro
::echo Reiniciado por cocoalopez.com
::pause