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Jumping line issue

Posted: 13 Oct 2024, 12:48
by Kramme
I recently got myself a new laptop and was looking forward to running TV Paint on it. Unfortunately, when I installed it and rehosted my license I ran into this issue where the line I draw jumps to the side like a seismograph. It only seems to happen with TV Paint, not other softwares, and only when using my Cintiq. I remember seeing someone with a similar issue on here (years ago) but can't find the topic again, so I'm hoping someone is able to help me solve this.

Screenshot 2024-10-13 144710.png
Screenshot 2024-10-13 144710.png (69.97 KiB) Viewed 938 times

I run TV Paint 11.7.4 on Windows 11 and use a Wacom Cintiq Pro 24 P.

Re: Jumping line issue

Posted: 13 Oct 2024, 15:40
by Dean
Hello Kramme, in the General tab of your TVP11's Preferences panel, is the drawing mode set to Wintab with the "Subpixel" option enabled?

Re: Jumping line issue

Posted: 15 Oct 2024, 01:06
by Hironori Takagi
The official answer from TVPaint is to "turn on the subpixel option," but this causes problems with the right-click detection (it doesn't work unless you get the pen very close).
The solution we found in our studio was to "set the top-left monitor as the main display." I have attached it for your reference.
q114.jpg

Re: Jumping line issue

Posted: 29 Oct 2024, 20:31
by Kramme
Thanks both of you, this was very helpful!

Re: Jumping line issue

Posted: 31 Oct 2024, 09:09
by Matthieu
Hironori Takagi wrote: 15 Oct 2024, 01:06 The official answer from TVPaint is to "turn on the subpixel option," but this causes problems with the right-click detection (it doesn't work unless you get the pen very close).
The solution we found in our studio was to "set the top-left monitor as the main display." I have attached it for your reference.

q114.jpg
Hello everyone,

Both those problems have been reported to the devs (Subpixel creating right-click issues and the monitor position triggering this odd jumping line behavior).
The aforementioned workarounds can still be useful while those issues are being fixed.