Unable to start software due to "runtimeerror"
Posted: 25 Aug 2024, 18:29
Hello, I have had TVPaint 11 professional for 3 years, it has worked very well though there was a previous time 2 years ago I needed help with my license not working. Now I have not used the software for a month or two so I'm not sure exactly when this happened, but when I try to start the software it now just says "runtimeerror" and "purchase".
In the codemeter control center, it says "activation invalid", and at the licence depot it says it's activated but when I try to rehost it it runs into some issue and it doesn't work. I have tried rebooting my computer, uninstalling tvpaint and codemeter and reinstalling them (this worked last time I had an issue.) I'm wondering if there is something else I can do.
Information about my computer:
OS and version:
windows 10, version 22H2.
OS architecture: 64 bit,
CPU type: Intel(R) Core(TM) i5-9600K CPU @ 3.70GHz 3.70 GHz, 16GB RAM.
I'm using TVPaint professional edition 11.7.3, 64bit.
My tablet is a Wacom Intuos S CT-4100, driver 6.4.6-2
In the codemeter control center, it says "activation invalid", and at the licence depot it says it's activated but when I try to rehost it it runs into some issue and it doesn't work. I have tried rebooting my computer, uninstalling tvpaint and codemeter and reinstalling them (this worked last time I had an issue.) I'm wondering if there is something else I can do.
Information about my computer:
OS and version:
windows 10, version 22H2.
OS architecture: 64 bit,
CPU type: Intel(R) Core(TM) i5-9600K CPU @ 3.70GHz 3.70 GHz, 16GB RAM.
I'm using TVPaint professional edition 11.7.3, 64bit.
My tablet is a Wacom Intuos S CT-4100, driver 6.4.6-2