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Login to TVPaint website is broken

Posted: 26 Jul 2024, 12:29
by D.T. Nethery
When I try to log-in to my account on the TVPant website I receive an error message :

"Oops! Something went wrong.
Take a look at the error message below."


But there is no error message below, only a blank page. (see screenshot)
Screen Shot 2024-07-26 at 8.26.56 AM.jpg
Screen Shot 2024-07-26 at 8.26.56 AM.jpg (85.23 KiB) Viewed 3289 times
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Also, the links on the TVPaint website page to Facebook, X , and Linked-In are broken. Clicking on any of those links does not take the user to TVPaint's Facebook, X, or Linked-In page , but results in "404 - We couldn't find the page you're looking for!" .
Screen Shot 2024-07-26 at 8.30.32 AM.jpg

Re: Login to TVPaint website is broken

Posted: 26 Jul 2024, 12:46
by mox
It works on my side, but the links are wrong indeed

As the saying goes.... "Don't push update on friday" ¯\_(ツ)_/¯

Re: Login to TVPaint website is broken

Posted: 26 Jul 2024, 13:49
by Léo
D.T. Nethery wrote: 26 Jul 2024, 12:29 When I try to log-in to my account on the TVPant website I receive an error message :

"Oops! Something went wrong.
Take a look at the error message below."
Hello David,
It works on my side too.
D.T. Nethery wrote: 26 Jul 2024, 12:29 Also, the links on the TVPaint website page to Facebook, X , and Linked-In are broken. Clicking on any of those links does not take the user to TVPaint's Facebook, X, or Linked-In page , but results in "404 - We couldn't find the page you're looking for!"
We have resolve the missing the links on the Account webpage, it should works now. We add Youtube and Instagram links too.

Re: Login to TVPaint website is broken

Posted: 26 Jul 2024, 16:44
by D.T. Nethery
Léo wrote: 26 Jul 2024, 13:49
D.T. Nethery wrote: 26 Jul 2024, 12:29 When I try to log-in to my account on the TVPant website I receive an error message :

"Oops! Something went wrong.
Take a look at the error message below."
Hello David,
It works on my side too.
It works now, but did not work before (as per the screenshot I posted).

Léo wrote: 26 Jul 2024, 13:49
D.T. Nethery wrote: 26 Jul 2024, 12:29 Also, the links on the TVPaint website page to Facebook, X , and Linked-In are broken. Clicking on any of those links does not take the user to TVPaint's Facebook, X, or Linked-In page , but results in "404 - We couldn't find the page you're looking for!"
We have resolve the missing the links on the Account webpage, it should works now. We add Youtube and Instagram links too.
Thank you for fixing the missing links. They work now.


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