Switching between software freezes TVPaint

[Joost]

Hi,

Recently both my intern and I have this problem on different computers (both Mac):
When switching to another program (or browser), and ten go back to TVPaint, sometimes (multiple times a day, but not every time I switch between software) TVPaint has strange some behaviour. I am not able to draw with my Wacom Cintiq, but I do see my cursor move. Then I have to move in my timeline using my keyboard, and then I will be able to draw again (sometimes I have to reselect mat brush tool). It only takes a couple of seconds, but it's still odd.
I don't know if this is a TVPaint bug or a Wacom bug, but it only appears in TVPaint, not in other software.


When I try to reproduce it, it only happens once every 8 times...

Anyone else has this issue?


thanks!

Joost

[rohandeshchougule]

Hi,

Yes this has been happening on my end too. In my case I just have to lift my pen a bit up and then touch the screen once and then it resolves. It happens with a regular Wacom tablet too. I am using Mac at work and at home both. And been using TVPaint in full screen mode.

Thanks!

[Simon W Edmondson]

This is not a problem I've faced so far working with TVP, but did experience a similar problem when using Animation Master ( AM ) on a Mac. It would just freeze and no mouse clicks or stylus use would work. The workaround - the cause was never found - was to press command and H to hide the program, then open it again immediately by clicking on the program icon. Might that be worth a try until the cause is found ?
simon

[Joost]

Hi,

Yes this has been happening on my end too. In my case I just have to lift my pen a bit up and then touch the screen once and then it resolves. It happens with a regular Wacom tablet too. I am using Mac at work and at home both. And been using TVPaint in full screen mode.

Thanks!

Yes, It is easy to resolve indeed. It only takes a couple of seconds. But these couple of seconds add up when moving between different software and/or finder a lot.
This morning I was creating lot of TVP projects copy-pasting layers from from one TVP project to new projects. And every time I saved one project, and I got back to TVP I had to wait a couple of seconds to be able to use TVPaint again (or switch to using a mouse in stead of my stylus). It really took me out of my work flow. I use this method of copy pasting layers to lost of TVPaint projects weekly for years now, but only recently this issue started to show up....

[Joost]

Any thoughts from the TVPaint team?
Is this a TVPaint bug or a Wacom bug?


Thanks!

[Joost]

No one else with this problem?
Both my intern and me have this issue on different devices...

[D.T. Nethery]

Hi,

Recently both my intern and I have this problem on different computers (both Mac):
When switching to another program (or browser), and ten go back to TVPaint, sometimes (multiple times a day, but not every time I switch between software) TVPaint has strange some behaviour. I am not able to draw with my Wacom Cintiq, but I do see my cursor move. Then I have to move in my timeline using my keyboard, and then I will be able to draw again (sometimes I have to reselect mat brush tool). It only takes a couple of seconds, but it's still odd.
I don't know if this is a TVPaint bug or a Wacom bug, but it only appears in TVPaint, not in other software.


When I try to reproduce it, it only happens once every 8 times...

No one else with this problem?
Both my intern and me have this issue on different devices...

I do not experience this issue you describe. I'm not moving between multiple devices , but I do frequently have other applications running alongside TVPaint (Photoshop, Sketchbook, Harmony) and I switch back and forth between them and TVPaint with no problem.