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Tablet pen stops working on TVPaint FIXED

Posted: 02 Nov 2021, 18:50
by koalapawns
So yesterday I was updating my TvPaint to site' s newer update and suddenly I am having problems with my tablet pen not working completely in tvpaint (can' t press buttons nor draw on it ) , previously I could use just fine and my tablet pen works perfectly well in other drawing programs with pen pressure.
Please help! I just wanna draw! :(

What is your OS and its version :
Windows 10 Home

OS architecture: 64-bit

CPU: AMD Ryzen 7
Micro-Star International Co. Ltd. X470 GAMING PRO (MS-7B79) (AM4)
4095MB NVIDIA GeForce RTX 2080

software version: TvPaint 11.5.3 Pro (64 bits)

My tablet brand:
Dell Canvas 27''
Quad High Definition display
(2560x1440 resolution, 16:9 aspect ratio)

Re: Tablet pen stops working on TVPaint

Posted: 03 Nov 2021, 10:28
by Dean
Hello, in the General tab of the Preferences, an option allows you to change the drawing mode from Wintab to Windows Ink or the other way around.
Changing it might solve your issue. Also, is a specific TVPaint profile created in your tablet's driver?

Re: Tablet pen stops working on TVPaint

Posted: 03 Nov 2021, 11:25
by Xavier
koalapawns wrote: 02 Nov 2021, 18:50 yesterday I was updating my TvPaint to site' s newer update
Hi, which version were you using before that ? is this the only thing you updated ?

Re: Tablet pen stops working on TVPaint

Posted: 03 Nov 2021, 12:42
by koalapawns
Dean wrote: 03 Nov 2021, 10:28 Hello, in the General tab of the Preferences, an option allows you to change the drawing mode from Wintab to Windows Ink or the other way around.
Changing it might solve your issue. Also, is a specific TVPaint profile created in your tablet's driver?
Thank you! It works!!

Re: Tablet pen stops working on TVPaint

Posted: 03 Nov 2021, 12:46
by koalapawns
Xavier wrote: 03 Nov 2021, 11:25
koalapawns wrote: 02 Nov 2021, 18:50 yesterday I was updating my TvPaint to site' s newer update
Hi, which version were you using before that ? is this the only thing you updated ?
It was simply just 10, it didn' t had mp4 option available to save in export that' s why I wanted to update it, but I fixed the problem now :)

Re: Tablet pen stops working on TVPaint FIXED

Posted: 03 Nov 2021, 12:47
by Xavier
Ok, cool ;)