Welcome to TVPaint Community forums !

Hello TvPaint team,

I woke up this morning noticing that my computer had crashed during the night.Though I saved my work properly before going to bed (at least I think i did), now my file seems to be corrupted and crashes TVPaint at launch (using 10.5.7, and tried opening it in 11 trial version and even the android one, no luck).
So, is there a way for me to recover the file ? It's a month worth of work and my last backup is from ages ago (yup I'm stupid).

If someone wants to take a look I've uploaded the file here : **** (it's pretty heavy, 1 gig)

My specs :
- Windows 10 Pro
- Cintiq Companion 2 8Gb ram 64 bit
- TVPaint 10.5.7 Pro 64 bit

Thanks ! Merci

Hi Samkat,

I'll forward the file to our developers, and keep you informed

Great! Thank you so much

Edit : It's alive! File recovered! You guys are awesome, can't thank you enough!

Hello. This is my first entry in the forum and I have a similiar problem to samkat´s.

One of my students has problems with a tvpp-file and cannot open it after it have been saved. She thinks that she might have shut down the program before it was finished saving, but she is not sure. The file has its size but the program doesn’t react at all when we’re trying to open it in different ways.

Is it possible to recover the file in any way, or is it forever lost?

She´s using a TVP 11, Mac Pro with Sierra (64-bit)

/c

Hi,

Can you upload the file on WeTransfer, and send me the download link in a Private Message ?
We'll see what we can do.

Hi Thierry,
I draw comics using the TVPaint.
I have exactly the same problem as c_ahde's.
I do my best to fix it but failed.
If possible, I need your help.

I'm using a TVPaint(10.5.7pro64bit), window10, wacom cintiq.

Hi TVPaint team !

Reviving this thread because one of my files unfortunately got corrupted again, exactly same as my first post here. That would be fantastic if you guys would be able to help me with that

Here's the file : https://drive.google.com/open?id=1h7nnY ... _zbdLEmgxG

My specs :
- Windows 10 Pro
- Cintiq Companion 2 8Gb ram 64 bit
- TVPaint 10.5.7 Pro 64 bit

Thanks ! Merci et bonne annee !

Hello,

Jeremy recovered your file, I just sent you an email to download it.

Hello!

I have the exact same problem...
Im working with a student version. My pc crashed and the file cant be opened anymore.

I'm going to send you a PM

I also have a similar problem. I was working on a project when my computer started to act slow. I made sure the project had finished saving before closing it and restarted my computer, but when I got back TVPaint wouldn't open it. It doesn't cause the program to crash, it just won't open it. The file size is still the same.

I'm using TVPaint 10.0.16

Hello,

Every time I try to open this one tvpaint file it loads just until 67% and then the program crashes. Is the file corrupted? Can you help me with this issue?

Thank you

Cheers

Send me a PM with a download link for your file, and I'll see what we can do

Hello
Sorry for disturbing you, but I really need help... I have a problem with openning project file after computer crash. I reread the forum and I saw that you are helping to restore broken projects. Is it possible to restore it? Thank you for any help you can offer!
Link with file is here
https://drive.google.com/file/d/10hKa5l ... I4Js9/view


My OS is windows 10
My OS architecture is 64bits
My software version is TVPaint Animation 10 Pro 10.0.16, and the architecture is 32 Bits

Thank you
Rita

Hello Rita,

We do not offer support for cracked versions of TVPaint Animation.

Best regards,