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Unable to import audio after latest update
Posted: 26 Jul 2016, 19:36
by ikathan
Hi , I recently updated to the latest version of TVPaint animation pro (11.0.3-64 bits) for Mac and ever since I am not able to import audio files and even when I try opening older tvpp files that already had audio in it the program tells me that it is unable to find the audio file. Luckily I did not delete the previous version of TVPaint (11.0.2 - 64 bits) in which I can keep on using audio files no problem. Is it possible that it is an issue with the update maybe particularly for Mac? Has anybody had the same issue? Any feedback is appreciated
Re: Unable to import audio after latest update
Posted: 27 Jul 2016, 08:37
by Elodie
hmm, that's weird. What if you open that sound separately ?
Re: Unable to import audio after latest update
Posted: 27 Jul 2016, 09:17
by Thierry
I've run tests on my side with v11.0.2 and 11.0.3 on my Mac, and it works as expected.
Is it possible for you to send us your wav file ?
Re: Unable to import audio after latest update
Posted: 01 Aug 2016, 05:36
by ikathan
I have tried with multiple wav and mp3 files and none of them work, for some reason the forum wont allow to upload wav files as attachments, but one of the files that I tried to open can be found here:
http://www.freesound.org/people/XxBirdoxX/sounds/52293/
Re: Unable to import audio after latest update
Posted: 01 Aug 2016, 06:06
by Elodie
Could you send it to me by email ? -> elodie[@]tvpaint.fr
I can't download the file from that website.