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Re: Can not access Help files from program
Posted: 20 May 2008, 18:54
by idragosani
masterchief wrote:I am usually that guy who has the software problem all teh time...
guess what... I get my wacom mouse to work with TVPaint Animation PRO v8.6
the only problem is, it will only make a dot when I try to draw in the project wondow. all other wondows function great. after I touch project window with tip of stylus, mouse can draw just fine as nomrally expected. WEIRD, eh?
dont like wacom mopuse anyway....
I don't like Wacom mouse either
But it does work in TVP... I think the non-working thing was a Mirage only "feature".
Re: Can not access Help files from program
Posted: 20 May 2008, 19:07
by Anim8tor Cathy
idragosani wrote:I suspect that Acrobat 8.1, for some reason, isn't handling spaces in the path for whatever reason.
Hervé wrote:OK, it's a bug, it will be fixed soon in the next small update ( 8.6.1 ).
idragosani wrote: Now that's what I call good customer service! Thanks!
I too shall sing the praises of your customer service! Thanks!
Re: Can not access Help files from program
Posted: 21 May 2008, 12:11
by masterchief
Customer service here at TVPaint has been very good.
regards,
William
Re: Can not access Help files from program
Posted: 21 May 2008, 12:49
by idragosani
masterchief wrote:Customer service here at TVPaint has been very good.
One thing I like, that is reminiscent of working with open source projects, is talking directly to the the people who develop the software. You feel a lot more connected to the product that way -- you're not just a registration number.