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Just to chip in (and a little off-topic), I never experience crashes. But I do make it policy to restart TVP after every couple of hours, and I certainly don't leave it on for days.
I think that any software would develop glitches when you leave it running continuously for long enough.

My Mac with TVP 9.5 causes me no trouble whatsoever - I actually don't remember it crashing even once!
The problem is the PC at work (Windows 7, TVP 10.5 (it was crashing also on 10.0)). And yes - I know - it's not only TVPaint - sometimes the system just restarts, or ends my session - have no idea why, and our sysadmin can't figure it either.

So it's the network problem at the studio ... not a bug.
If we can't find the dongle over the network, it stops (piracy protection).

Soom wrote:The problem is the PC at work (Windows 7, TVP 10.5 (it was crashing also on 10.0)). And yes - I know - it's not only TVPaint - sometimes the system just restarts, or ends my session - have no idea why, and our sysadmin can't figure it either.

Hardware problem !
Check the RAM with memtest (let it run for a whole night). http://www.memtest.org/" onclick="window.open(this.href);return false;
If it's not the RAM, better recycle the whole PC, the time lost while trying to fix it will cost more money than a new one !

Fabrice wrote: So it's the network problem at the studio ... not a bug.
If we can't find the dongle over the network, it stops (piracy protection).

Not completely true - it's both I guess. TVP crashed on me several times when I was performing some fast actions switching. But the night crashes I would address to our local problem.

Sewie wrote:Just to chip in (and a little off-topic), I never experience crashes. But I do make it policy to restart TVP after every couple of hours, and I certainly don't leave it on for days.
I think that any software would develop glitches when you leave it running continuously for long enough.

Well - I must say I was spoiled while working on TVP 9.5 on Mac, which never crashed, so it's hard to go back now
Restarting so often is not a very workflow-friendly solution...

"Crash with a specific error message" and just "quit without warning" are not the same, so not the same problem.
You have to be more precise so we can help.
Also, is the software up-to-date ?

I use to do all my presentations on a PC and I never experienced crashes or sauvage quit since .... Well I can't remember.
And nowadays we are more fixing crazy Mac bugs than Windows ones ... so the Windows version is more stable I think.

Fabrice wrote:so the Windows version is more stable I think.

I definitely agree...

Elodie wrote:

Fabrice wrote:so the Windows version is more stable I think.

I definitely agree...

This I cannot comment, cause at home I still work on Snow Leopard with TVP 9.5 and it's all working perfect. At work though I did experience occasional crashes on Windows 7, first on TVP 10.0 std, then on TVP 10.0 PRO 64bit, and now I am on 10.5.3 PRO 64bit, but frankly - I don't remember if this one crashed while working - I remember a couple of shutdowns during the night, but this I blame on the PC, not TVP.
I did not get any messages ever, and I have no idea how to fetch the log file, since my Windows is in French.

Soom wrote:I did not get any messages ever, and I have no idea how to fetch the log file, since my Windows is in French.

Haha, poor Danas, working with French and Belgian guys

Elodie wrote: Haha, poor Danas, working with French and Belgian guys