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Re: Wacom Radial Menu is acting wrong on TVP 10

Posted: 10 Apr 2013, 14:25
by Soom
Paul Fierlinger wrote:The cut brush note was a reference to another thread that is of a similar Wacom/TVPaint issue as this one (I live under the assumption that everyone follows all the threads, sorry).
Haha - I am more egoistic than that - no time for other peoples problems :)
Paul Fierlinger wrote:Anyway, the radial menu works as expected here.
Arrrghhh
Could you please confirm the wacom driver version, windows version and TVP version? thanks

Re: Wacom Radial Menu is acting wrong on TVP 10

Posted: 10 Apr 2013, 15:01
by Sierra Rose
Hello, Sierra here from the other thread. Thanks so much for bringing this virtual ring to focus...so very useful and freeing.

Re: Wacom Radial Menu is acting wrong on TVP 10

Posted: 10 Apr 2013, 15:08
by Paul Fierlinger
Arrrghhh
Could you please confirm the wacom driver version, windows version and TVP version? thanks
Wacom: 6.3.5-3
Windows: 7 Pro 64bit
TVPaint: TVP 10 Pro 64bits

Re: Wacom Radial Menu is acting wrong on TVP 10

Posted: 10 Apr 2013, 15:54
by Sierra Rose
If you are, asking me I have Windows XP, Wacom 6.3.5w3, TVP Pro 10.0.17-32 bits

Re: Wacom Radial Menu is acting wrong on TVP 10

Posted: 10 Apr 2013, 17:50
by Soom
Sierra Rose wrote:If you are, asking me I have Windows XP, Wacom 6.3.5w3, TVP Pro 10.0.17-32 bits
I've asked Paul, but the more answers I get the easier to eliminate the problem. Does the Radial Menu work also well on your machine?

Re: Wacom Radial Menu is acting wrong on TVP 10

Posted: 10 Apr 2013, 18:01
by Sierra Rose
fabulously well...here I've had it all this time and didn't even know what it was.

Re: Wacom Radial Menu is acting wrong on TVP 10

Posted: 11 Apr 2013, 12:22
by Soom
Sierra Rose wrote:fabulously well...here I've had it all this time and didn't even know what it was.
Hah - glad I could be of help, though indirectly :)
Are u using Cintiq or Intuos?
I will have to try to reinstall the Wacom drivers, if I ever catch our studio computer guy, see if this will help...

Re: Wacom Radial Menu is acting wrong on TVP 10

Posted: 11 Apr 2013, 13:32
by Sierra Rose
I have an Intuos 4 -

Re: Wacom Radial Menu is acting wrong on TVP 10

Posted: 03 May 2013, 06:46
by Soom
Ok, I have checked this on several other of the two different kinds of Cintiqs (12" and 22") - and found out, that the problem exists only for those, who work on 22" Cintiqs. So I relate it to Wacom bug. I will post it on Wacom forum...

Re: Wacom Radial Menu is acting wrong on TVP 10

Posted: 29 May 2013, 19:57
by Soom
So far I have posted in Wacom Europe forum (there is no forum for USA for some reason) and have contacted Wacom support both in Europe and in the US. So far no reply... :(

Re: Wacom Radial Menu is acting wrong on TVP 10

Posted: 30 May 2013, 09:12
by Elodie
All companies cannot have our responsiveness 8)

But more seriously, that's sad =/

Re: Wacom Radial Menu is acting wrong on TVP 10

Posted: 30 May 2013, 10:15
by Soom
Elodie wrote:All companies cannot have our responsiveness 8)

But more seriously, that's sad =/
Haha, this is really true - TVPaint forum is one amazing resource, that other companies could only dream of, but I can challenge you with one of my posts here, that was not responded: viewtopic.php?f=10&t=6765" onclick="window.open(this.href);return false;
:)

Re: Wacom Radial Menu is acting wrong on TVP 10

Posted: 30 May 2013, 10:32
by Elodie
Yes, I remember. I was waiting for others' answers (if they were experiencing the same problem).

I'll do some test ;)

Re: Wacom Radial Menu is acting wrong on TVP 10

Posted: 04 Jun 2015, 15:10
by Soom
Just for the sake of Update - I am now on TVP 10.5.7, recent Wacom drivers and Cintiq 12", and this issue is still the same :(
No word from Wacom too..
I start to suspect some kind of collective mismatch between Wacom, TVPaint and this specific PC hardware, or maybe Windows... On my Mac this issue doesn't occur, also it doesn't occur on some other configurations with Windows PC... jeeee

Re: Wacom Radial Menu is acting wrong on TVP 10

Posted: 04 Jun 2015, 16:15
by Fabrice
Please, can you try if it happens too with the v11 demo version ?