Good morning,
I have some files that for some reason appear as corrupted or damaged, I tried to look for virus or something but I couldn´t find the reason. It would be great if you could take a look at them and see if they can be saved. Thank you very much.
Here is the link to the files:
https://www.dropbox.com/s/rl63mje1aeijz ... .tvpp?dl=0" onclick="window.open(this.href);return false;
https://www.dropbox.com/s/19ml3kjuxqc16 ... 1.tmp?dl=0" onclick="window.open(this.href);return false;
https://www.dropbox.com/s/19ml3kjuxqc16 ... 1.tmp?dl=0" onclick="window.open(this.href);return false;
My OS is windows 7 professional
My OS architecture is 64bits
Mi software version is TVPaint Animation 10 Pro v10.5.7, and the architecture is 64 Bits
Thank you very much
Corrupted files, help please!
Re: Corrupted files, help please!
I tried with the first one, but coul'nt open it. TVPaint 10.5 and 11 tries to open it, but nothing more happens. No errormessages.
For the other files, I am not sure if TVPaint is able to open the temp-files at all.
For the other files, I am not sure if TVPaint is able to open the temp-files at all.
TVPaint 10.5.7 - Win10/64
TVPaint 11.0.8 - Win10/64
TVPaint 11.0.8 - Win10/64 (Wacom Companion 2)
TVPaint 11.0.8 - Win10/64
TVPaint 11.0.8 - Win10/64 (Wacom Companion 2)
Re: Corrupted files, help please!
We can't open the tmp files (photoshop and other software using this method can't either).
We will look into your .tvpp file within the week.
We will look into your .tvpp file within the week.
Fabrice Debarge
Re: Corrupted files, help please!
Well this really looks bad, but thank you very much for trying anyway
Re: Corrupted files, help please!
We checked everything, we unfortunately can't recover any drawing from your file.
there is no data information we can recover correctly, only a few clips & layer names, but that's not relevant, you need the datas. Sorry.
there is no data information we can recover correctly, only a few clips & layer names, but that's not relevant, you need the datas. Sorry.
Fabrice Debarge
Re: Corrupted files, help please!
Well, once again thanks for trying