Auto update gives me a 32bit version instead of 64 bit

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dperro
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Joined: 20 Feb 2009, 20:50
Location: North Vancouver, BC, Canada
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Auto update gives me a 32bit version instead of 64 bit

Post by dperro »

When I "check for updates" and download the file (10.5.2) the update is a 32 bit although I own a 64 bit version. Of course I like Quicktime exports but I like 64 bit better. Any idea why this happens?

Don
Program Coordinator/Instructor: 2D Animation & Visual Development
Instructor: 3D Animation for Film and Games
Capilano University, North Vancouver Canada

Windows 10, 64bit on a Vaio Canvas Z
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Fabrice
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Joined: 17 Jul 2007, 15:00
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Re: Auto update gives me a 32bit version instead of 64 bit

Post by Fabrice »

Hi Don,

The bug should have been fixed with the 10.5.2.
Please let me know if it still happen with the 10.5.3 in a few weeks/days.

For the time being, just enter lock/unlock-code in the following page :
http://www.tvpaint.com/v2/content/artic ... pdate.php/" onclick="window.open(this.href);return false;

(and never publish your lock-code/unlock-code anywhere in the forum, as we ask to every user)
Fabrice Debarge
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dperro
Posts: 43
Joined: 20 Feb 2009, 20:50
Location: North Vancouver, BC, Canada
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Re: Auto update gives me a 32bit version instead of 64 bit

Post by dperro »

Thank you, Fabrice. I did that and the 64 bit version installed, however I still have the old User Interface (before 8.5).

My user interface is missing the:
-"Custom Panel" tab on the menu bar.
-option for TVPP compression in the Preferences and
-the new "Sharing" options.

They appear on the TVP software in my lab at the university, but not on my home license. Is this a bug?
Program Coordinator/Instructor: 2D Animation & Visual Development
Instructor: 3D Animation for Film and Games
Capilano University, North Vancouver Canada

Windows 10, 64bit on a Vaio Canvas Z
User avatar
Fabrice
Posts: 10077
Joined: 17 Jul 2007, 15:00
Contact:

Re: Auto update gives me a 32bit version instead of 64 bit

Post by Fabrice »

I sent you a MP
Fabrice Debarge
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