Please help installing full version

[oyonawa]

Hi
You finally send me the LockCode and UnlockCode for TVPaint Profesional for my Mac PPC. But now what?
Where do I download the full version? I downloaded the demo but there is no way to unlock it. I guess there must be another link to the full program right?

The link you provided me in the email goes to a TVPaint Upgrade page and when I fill everything up it goes to a page that says:

"There is no update file to TVPaint Animation Pro 8.5.10 on Mac PPC available."

Please tell me what do I need to do to have this up and running as soon as possible.

Thanks!!

Davud

[Fabrice]

I sent you an email David about this david.

[oyonawa]

But I have a Mac PPC not a PC as you send me in the form and the same message pops up:

"There is no update file to TVPaint Animation Pro 8.6.0 on Mac PPC available."


What do I dooo??

If I download the PC Version as you told me I cannot unzip it. I guess you told me to download the PC one by mistake right??


david

[Hervé]

But I have a Mac PPC not a PC as you send me in the form and the same message pops up:
"There is no update file to TVPaint Animation Pro 8.6.0 on Mac PPC available."

OK, fixed, can you retry.

[Sierra Rose]

I just downloaded what I thought would be 8.6.1, but the title bar says I still have 8.6.0. Is this normal?

[oyonawa]

OK..!Thabnks

Downloaded and Installed But

WHEN I OPEN IT FOR THE first time there is a Lock Code that I cannot change



As you said I was supposed to write the one you sent me but is not letting me type

How do I change the Lock Code??

Thanks!!

[idragosani]

I just downloaded what I thought would be 8.6.1, but the title bar says I still have 8.6.0. Is this normal?

When installing, you need to select 'Repair', else nothing gets installed. And make sure you have the very latest from the site... an earlier version released this morning didn't work correctly if you had a Dongle originally used with Mirage.

[Paul Fierlinger]

Strange... right now it says that there is no TVP 8.6.1 available. Sandra tried to activate the magic number 18 and there was nothing there either, so maybe TVP is fixing something again.

[Sierra Rose]

I just downloaded what I thought would be 8.6.1, but the title bar says I still have 8.6.0. Is this normal?

When installing, you need to select 'Repair', else nothing gets installed. And make sure you have the very latest from the site... an earlier version released this morning didn't work correctly if you had a Dongle originally used with Mirage.

Thanks so much...that was the ticket. How did you know that?

[idragosani]

I just downloaded what I thought would be 8.6.1, but the title bar says I still have 8.6.0. Is this normal?

When installing, you need to select 'Repair', else nothing gets installed. And make sure you have the very latest from the site... an earlier version released this morning didn't work correctly if you had a Dongle originally used with Mirage.

Thanks so much...that was the ticket. How did you know that?

Paul and Klaus and I tried the earlier one this morning and found these things out... Herve is very helpful, too!