Dongle?

Please use this part to report bugs & errors, ask questions & "How to..."
Post Reply
User avatar
idragosani
Posts: 987
Joined: 06 May 2008, 00:39
Location: Germantown MD
Contact:

Dongle?

Post by idragosani »

So, after upgrading to TVPaint Pro from Mirage, is a new dongle required or do I use the same Sentinel dongle that I have used with Mirage? If a new one is required, how long does it take to get the new one?
Brett W. McCoy -- http://www.brettwmccoy.com
TVP Pro 10 : Intel i7 2600 3.4 GHz : 8GB RAM : Ubuntu Studio 14.04 : Cintiq 21UX
User avatar
Paul Fierlinger
Posts: 8100
Joined: 03 May 2008, 12:05
Location: Pennsylvania USA
Contact:

Re: Dongle?

Post by Paul Fierlinger »

You keep the same one and everything is done over the net. You give them the lock code you'll find in the help/about panel of your Mirage; you give them the unlock code from your Mirage dongle, after which you will in short time get the new one and a link from where to download your TVPA. When opening TVP for the first time you will get the requester to register in which you enter your new unlock code, upload and it's done. After this you can still use your Mirage with the same dongle.
Paul
http://www.slocumfilm.com
Desktop PC Win10-Pro -64 bit OS; 32.0 GB RAM
Processor: i7-2600 CPU@3.40GHz
AMD FirePro V7900; Intuos4 Wacom tablet
User avatar
idragosani
Posts: 987
Joined: 06 May 2008, 00:39
Location: Germantown MD
Contact:

Re: Dongle?

Post by idragosani »

Paul Fierlinger wrote:You keep the same one and everything is done over the net. You give them the lock code you'll find in the help/about panel of your Mirage; you give them the unlock code from your Mirage dongle, after which you will in short time get the new one and a link from where to download your TVPA. When opening TVP for the first time you will get the requester to register in which you enter your new unlock code, upload and it's done. After this you can still use your Mirage with the same dongle.
Ok, cool, I've verified my lock code and paid my money and am just waiting for the email so I can download the upgrade.
Brett W. McCoy -- http://www.brettwmccoy.com
TVP Pro 10 : Intel i7 2600 3.4 GHz : 8GB RAM : Ubuntu Studio 14.04 : Cintiq 21UX
User avatar
Fabrice
Posts: 10077
Joined: 17 Jul 2007, 15:00
Contact:

Re: Dongle?

Post by Fabrice »

Hi Idragosani,

Paul is right :
I've sent you your new codes and the download link.
You should receive the invoice tomorrow, when I will be back at the TVPaint office.
Fabrice Debarge
User avatar
idragosani
Posts: 987
Joined: 06 May 2008, 00:39
Location: Germantown MD
Contact:

Re: Dongle?

Post by idragosani »

Fabrice wrote:Hi Idragosani,

Paul is right :
I've sent you your new codes and the download link.
You should receive the invoice tomorrow, when I will be back at the TVPaint office.
Great, thank you very much!
Brett W. McCoy -- http://www.brettwmccoy.com
TVP Pro 10 : Intel i7 2600 3.4 GHz : 8GB RAM : Ubuntu Studio 14.04 : Cintiq 21UX
Post Reply