12.0.3 can't save projects.

Please use this part to report bugs & errors, ask questions & "How to..."
Post Reply
User avatar
Markxu
Posts: 26
Joined: 26 Jun 2021, 09:25
Contact:

12.0.3 can't save projects.

Post by Markxu »

Just lost 3 hours of work because of this. I have noticed 12.0.3 can't save projects after a certain hours, also if the project was a clip made from another project, like "making a clip into a project" option, it is often unable to be saved. and even if you turned on the auto-save options those files would not auto save. It is often the time when you press ctrl+S, you would notice you haven't saved the file. Yet, after you selected a location and saved a file, after 3 second the same "save location" window would pop up again. and this would continues forever. While none of the save attempts actually save the files. :|
Mark.Mou
User avatar
Markxu
Posts: 26
Joined: 26 Jun 2021, 09:25
Contact:

Re: 12.0.3 can't save projects.

Post by Markxu »

this is the video record of the said issue

https://youtu.be/RAYqIsyrsAg
Mark.Mou
User avatar
Dean
Site Admin
Posts: 1116
Joined: 28 May 2018, 09:07

Re: 12.0.3 can't save projects.

Post by Dean »

Hello Markxu, I saw in the video that you were trying to save on a Onedrive.
It might be almost at full capacity or disconnecting you for a short while to save bandwidth during use or maybe it was busy registering other data (if for instance the constant backup of certains parts of your computer is enabled) and failed to save other things.
The fact that temporary save/backup files (.tmp) can't be saved is surprising but I noticed in the full file path that it is also on the Onedrive.
I will try keeping a file open for more than 3 hours and check if saving works normally past this time.
Probably a vampire
User avatar
Dean
Site Admin
Posts: 1116
Joined: 28 May 2018, 09:07

Re: 12.0.3 can't save projects.

Post by Dean »

Hello again, I tried to save a project open for more than 3 and a half hours yesterday and no problem occured.
It was saved in a local folder ad not a shared/cloud one. I was able to open it and modify it afterwards too.
Probably a vampire
User avatar
Markxu
Posts: 26
Joined: 26 Jun 2021, 09:25
Contact:

Re: 12.0.3 can't save projects.

Post by Markxu »

Dean wrote: 24 Feb 2025, 09:27 Hello Markxu, I saw in the video that you were trying to save on a Onedrive.
It might be almost at full capacity or disconnecting you for a short while to save bandwidth during use or maybe it was busy registering other data (if for instance the constant backup of certains parts of your computer is enabled) and failed to save other things.
The fact that temporary save/backup files (.tmp) can't be saved is surprising but I noticed in the full file path that it is also on the Onedrive.
I will try keeping a file open for more than 3 hours and check if saving works normally past this time.
Hi Dean, thanks for your kind help, however I am afraid to say that it is probably not the one drive issue. since in my demo I saved to a local drive in the later half of the video. and it won't save as well. Again, one workaround seems to work is to copy the layer of the problematic file and create a new file, then paste it in. Suddenly the new file is savable. I am not sure why is it like this. Also, re-starting the computer seems able to fix the issue as well.
Mark.Mou
Post Reply