Performance Lag MacOS TVP12

[Padruig]

Hello,

I have upgraded to TVPaint 12 and I am experiencing a lot of lag in performance vs TVPaint11. Brushes are slow to respond when drawing quickly, especially while drawing curves. The result will be jagged lines making sketching quite difficult. I also notice zooming and canvas rotation to be very choppy in comparison to 11.

I am running TVPaint on a 2017 5k Retina iMac (macOS Ventura, 13.4.1) 3.4 Quad Core Intel with 48 GB memory. I use an Intuos Wacom tablet with the latest driver installed.

Attached are two videos of my drawing experience with TVPaint 12 vs TVPaint 11. Any assistance in getting TVP12 running better would be greatly appreciated.

Thanks!

TVP11.mov

(5.27 MiB) Downloaded 206 times

TVP12.mov

(7.75 MiB) Downloaded 230 times

[Thierry]

Hello Padruig,

Thanks for the videos.
We did some tests, and we found out that the jagged lines only appear on Intuos tablets, not Cintiqs.
Why is it only on Intuos, we have no idea yet, but we are still investigating.

In the meantime, can you check if the jagged lines still appear if you activate the "Boost line smoothness" option? (be mindful that due to a bug this option is not saved when closing the software, but this bug is fixed on our side)

[Padruig]

Thanks for looking into this Thierry. What a strange bug. I am away on holidays for the next week but I will try that setting when I get back and let you know if it makes a difference.

Thanks!

[Padruig]

Hi Thierry,

I tried the Boost Line Smoothness option but it only made the lag on the brush even more pronounced. Here is a video with line boost turned on.

BoostLineSmoothing.mov

(3.34 MiB) Downloaded 201 times

[Padruig]

So an update, I installed TVPaint 12 on a Windows 11 machine where I work. I also use an intuos tablet there. There are no issues with the lag. So it is the combination of macOS and intuos tablet on my home computer that must be causing the issue. Hope that helps troubleshoot. I’d love to get this working properly on my home computer.

Thanks!

[Padruig]

I have updated TVPaint to 12.0.1 unfortunately the drawing lag is still an issue for me. Version 12 is unusable. Is there any progress on a fix for this issue?

Thanks.

[dull_kiwi42]

Hey!

I have the same issue with my Wacom Cintiq 13. I recently updated to 12 from 11.7 but for me, TVP12 is not usable right at the moment due to this issue. I thought it happened because of my custom brushes, but I still get the jagged lines with the default brushes too. I even recreated some of my brushes in TVP12 (used projection options etc.) but still no luck. I used to have this issue with some of the TVP 11 versions back in the day, now with 11.7 it is perfect. I am not sure if it is a tablet issue or something to do with the OS operating system. I disconnected my Cintiq to see if the problem continued, but I still had laggy lines even with my mouse. I use a MacBook 2017 13" with 8GB RAM for reference.

"Boost line smoothness does not work for me either.

Thanks.

[Padruig]

I think TVPaint 12 requires more processing power. I eventually updated my computer, it was time, not just for TVPaint issues. But TVPaint 12 now runs perfectly on my new system. I have no more line issues and everything works well. I have a Mac Mini and I’m using the same intuos tablet as I had on my previous setup.

I am no developer so they can answer to requirement changes. I just wanted to update you on my experience. Hopefully there is another solution to get 12 working better on your system.

Best of luck.

[Thierry]

Yes, we did change the requirements for v12: 8Gb ram is the now the minimum required (v11 was 4Gb), and we recommand 16Gb or higher.