License rehosting error! Topic is solved

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gjeaks
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Joined: 15 Oct 2016, 14:45

License rehosting error!

Post by gjeaks »

Hello!

I was using tvpaint yesterday without any issues, I closed the program and when I came back to it and reopened it again, it was saying that I didn't have the license to work on tvpaint. I checked into my codemeter profile and there were two licenses (one temp), both activated. And when I went to rehost the license, it showed the following error.

I uninstalled everything and reinstalled a fresh download and still the error persists.
Is there a solution to this? :(
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MacBook Pro 2019 / macOS Sonoma 14.0 / Core i7 / 16 GB / Intel UHD Graphics 630 1536 MB / Cintiq Pro 16 / TVP PRO 12 64-bit
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Dean
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Re: License rehosting error!

Post by Dean »

Hello GJeaks, so the issue appeared overnight?
Did you recently install a major OS update, clone or format your hard drive?
Could you send me a screenshot of your Codemeter's main window via PM, please?
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gjeaks
Posts: 15
Joined: 15 Oct 2016, 14:45

Re: License rehosting error!

Post by gjeaks »

Hi Dean,

I installed an audio interface and have used 'first-aid' from the disk utility, but that's about it. Nothing other than that. I'll send you a PM of the codemeter's main window.
MacBook Pro 2019 / macOS Sonoma 14.0 / Core i7 / 16 GB / Intel UHD Graphics 630 1536 MB / Cintiq Pro 16 / TVP PRO 12 64-bit
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Dean
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Re: License rehosting error!

Post by Dean »

Hi, I need some more screenshots, I just responded to your PM :)
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gjeaks
Posts: 15
Joined: 15 Oct 2016, 14:45

Re: License rehosting error!

Post by gjeaks »

HI,

Has anyone else faced any issue like this? I'm in the middle of a project and I need to get it fixed soon T-T I'm trying to salvage it by using other software but it'll be great if there is a solution to this.

Dean, I have shared the relevant screenshots with you. I feel that the problem is a license rehosting issue, and if the license can be reset I can probably get tvpaint to work. Can it be done from the backend? (I'm just speculating on the solution)

Everytime I open tvpaint I get this window
Screenshot 2023-10-04 at 12.46.33 PM.png
...and I have tried reinstalling it multiple times too.
MacBook Pro 2019 / macOS Sonoma 14.0 / Core i7 / 16 GB / Intel UHD Graphics 630 1536 MB / Cintiq Pro 16 / TVP PRO 12 64-bit
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Dean
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Re: License rehosting error!

Post by Dean »

Hello, just responded to your PM, according to what I see, a simple remote license rehost or Codemeter update will be necessary.
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gjeaks
Posts: 15
Joined: 15 Oct 2016, 14:45

Re: License rehosting error!

Post by gjeaks »

Thank you so much! the issue is resolved.
MacBook Pro 2019 / macOS Sonoma 14.0 / Core i7 / 16 GB / Intel UHD Graphics 630 1536 MB / Cintiq Pro 16 / TVP PRO 12 64-bit
1318022548@qq.com
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Re: License rehosting error!

Post by 1318022548@qq.com »

Does anyone know why my CodeMeter control centre say "CodeMeter service has been stopped' :( :( :(
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Dean
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Re: License rehosting error!

Post by Dean »

Hello, which operating system and Codemeter version are you currently using?
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gjeaks
Posts: 15
Joined: 15 Oct 2016, 14:45

Re: License rehosting error!

Post by gjeaks »

My issue has come back after a force restart T-T
MacBook Pro 2019 / macOS Sonoma 14.0 / Core i7 / 16 GB / Intel UHD Graphics 630 1536 MB / Cintiq Pro 16 / TVP PRO 12 64-bit
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Dean
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Re: License rehosting error!

Post by Dean »

Hello, I contacted you via PM
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