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Hmm. This happened to a friend of yours about a month ago and you still don't backup your works-in-progress? Seems like the FIRST thing you should do is learn how to save multiple copies of your project, then do that every time you save... Sven I did save a backup, but it's three days ago. I still ...

it's 9.5.21

First of all, try to update your software, we did a lot of updates and bugfixes in version 9 after v9.5.3. Go to the "Help" main menu, and then "Check for updates". Thanks! I've update my TVpaint, But the file still can't be opened. Is there any way to recovery the damaged file?

Hi, I shut down my computer unexpectedly, and my file seems damaged and can’t open it. (My friend have happened that about one month ago, and it happened on me yesterday...) So I come here to look for some help, thanks !!! The file: https://drive.google.com/open?id=1Q8YdsJq3Cl8pxm4a-uHXJU7R_l0gck My...

Fabrice wrote: ↑05 Sep 2017, 08:08 PM = private message in this forum.
I thought you wouldn't like to share your project with everyone.

Thanks, this is my first time to use this forums, lol.
Eric, Fabrice, thanks for your help!

Fabrice wrote: ↑05 Sep 2017, 00:12 can you send me a link to download the file in a PM ?

sorry, what is PM ?
can't this link ( https://drive.google.com/file/d/0B5XoWq ... BwaW8/view ) work?

Oops, sorry I forger to type these information.

win7, 64bit
TvPaint Pro 11 , 64bit

Hello,I’m Redic. I need your help~! My friend’s computer shut down unexpectedly, and her file seems damaged and she can’t open it. I can’t open the file, either. So I come here to look for some help. Here’s the link of the file :https://drive.google.com/file/d/0B5XoWquTikfcRnZkMEdqMHBwaW8/view Thank...