Search found 4 matches

by Dax Schaffer
11 Sep 2017, 12:20
Forum: Technical Support
Topic: "Bad File" Message When Opening a Specific File - Any Solutions?
Replies: 7
Views: 18024

Re: "Bad File" Message When Opening a Specific File - Any Solutions?

Thank you so much. It occurs to me from comparing the file sizes of different versions that the corrupted file is roughly half the size of what it should be, so perhaps some data was just lost and for some reason didn't save correctly. In any case, I would love to know if anything is at all recovera...
by Dax Schaffer
11 Sep 2017, 06:02
Forum: Technical Support
Topic: "Bad File" Message When Opening a Specific File - Any Solutions?
Replies: 7
Views: 18024

Re: "Bad File" Message When Opening a Specific File - Any Solutions?

I would love to Elodie, thank you. I will PM you about this shortly.
by Dax Schaffer
11 Sep 2017, 02:32
Forum: Technical Support
Topic: "Bad File" Message When Opening a Specific File - Any Solutions?
Replies: 7
Views: 18024

Re: "Bad File" Message When Opening a Specific File - Any Solutions?

Hi o0Ampy0o, I should probably clarify. I am the one prepping the file, there has been no other intermediate between this version and the last version I had created that opens properly (I create multiple versions of scenes as I work on them for this exact type of reason). I asked the other artist if...
by Dax Schaffer
10 Sep 2017, 16:19
Forum: Technical Support
Topic: "Bad File" Message When Opening a Specific File - Any Solutions?
Replies: 7
Views: 18024

"Bad File" Message When Opening a Specific File - Any Solutions?

Hello, this is my first time posting in these forums, so I hope I'm going about this correctly. I am currently coloring a short film for a client in the most recent version of TVPaint. When opening a shot I had prepped for another artist, it told me that this was a "bad file" with two opti...