Search found 19 matches

by Johnny
04 Oct 2023, 12:34
Forum: Technical Support
Topic: Sonoma & TVPaint
Replies: 2
Views: 4108

Re: Sonoma & TVPaint

Thanks very much, Dean.
by Johnny
03 Oct 2023, 14:07
Forum: Technical Support
Topic: Sonoma & TVPaint
Replies: 2
Views: 4108

Sonoma & TVPaint

Good day,

Sonoma is now available for updating on my Mac. Is TVPaint compatible with Sonoma or should I wait? And if I should wait, how long does it take until I can update.

Thank you,
Johnny
by Johnny
20 Feb 2023, 15:00
Forum: Technical Support
Topic: Pencil Not Drawing
Replies: 2
Views: 3089

Re: Pencil Not Drawing

Many thanks, Thierry. That was exactly it.
From time to time, I unknowingly change a setting while working quickly and sometimes can't figure out what I've done.
Anyway, this fixed it.
Johnny
by Johnny
20 Feb 2023, 01:44
Forum: Technical Support
Topic: Pencil Not Drawing
Replies: 2
Views: 3089

Pencil Not Drawing

Greetings, Things were going smoothly until suddenly I could not use the pencil tool option. All the other drawing tool options are still working (and the pencil will create a new instance if applied) but it will not draw. Everything else is working fine. I am at a loss. I've enclosed a screenshot. ...
by Johnny
30 Dec 2021, 17:29
Forum: Technical Support
Topic: Display Area & Layers Disconnect
Replies: 2
Views: 4911

Re: Display Area & Layers Disconnect

Yes, that's it! Thank you very much, Dean. And best wishes for a good new year to you and everybody else.
Johnny
by Johnny
30 Dec 2021, 00:00
Forum: Technical Support
Topic: Display Area & Layers Disconnect
Replies: 2
Views: 4911

Display Area & Layers Disconnect

Mac 10.13.6/TVP 11.5.2/64 Hello, Hopefully, this is an easy fix. Somehow, something happens to disconnect the linkage between the display area (where I draw) and the layers area beneath it. So, when I press "0" to toggle between the two areas, the layers area shifts correctly but the displ...
by Johnny
25 Aug 2021, 16:45
Forum: Technical Support
Topic: Don't see mark-in/mark-out in Export Window
Replies: 2
Views: 7251

Re: Don't see mark-in/mark-out in Export Window

Wonderful - thank you very much!
Johnny
by Johnny
25 Aug 2021, 03:02
Forum: Technical Support
Topic: Don't see mark-in/mark-out in Export Window
Replies: 2
Views: 7251

Don't see mark-in/mark-out in Export Window

Greetings, I recently updated to TVP 11.5.2 (Pro) 64 bit - {Mac OS High Sierra/10:13.6 - (w/Wacom Cintiq} Tried to Export for the first time since then but can't seem to find the "Mark-in" or "Mark-out" options that used to be there in the Export Window. Please advise. Thank you ...
by Johnny
03 May 2021, 01:38
Forum: Technical Support
Topic: Export problem
Replies: 2
Views: 7429

Re: Export problem

Never mind. I see the problem.
I mistakenly checked the "Notes" box before the export.

Thanks,
Johnny
by Johnny
02 May 2021, 21:50
Forum: Technical Support
Topic: Export problem
Replies: 2
Views: 7429

Export problem

Greetings, In exporting my almost finished project, the resulting video has a grey, horizontal strip covering the lower fifth or quarter of the image area (with a pink vertical strip within that region towards the left side). This started to happen suddenly with no warning. Please advise as to how t...
by Johnny
10 Jun 2019, 15:57
Forum: Technical Support
Topic: Transparency
Replies: 7
Views: 20310

Re: Transparency

Many thanks for your quick reply! I will try that.
All the best,
Johnny
by Johnny
10 Jun 2019, 15:15
Forum: Technical Support
Topic: Transparency
Replies: 7
Views: 20310

Transparency

Greetings, I would like to export an animated clip and add it to my video. I'd like the clip to be "transparent" so that the animated line art can move across the sky already in the video. I see 3 options for the background in TVPaint. One is "color" which is an opaque white and ...
by Johnny
28 Aug 2016, 19:27
Forum: Technical Support
Topic: Part of project suddenly missing some elements
Replies: 6
Views: 12930

Re: Part of project suddenly missing some elements

Wow! Yes, it seems you are correct about the 64 bit structure. This is great news. (I have an iMac using OS X 10.9.5 with 8 GB's RAM and 3.4 GHz Intel Core i7.) So, when I upgrade through your site, will that also provide me with the latest update (11.0.3?), or must I upgrade and then update? Thanks...
by Johnny
24 Aug 2016, 18:48
Forum: Technical Support
Topic: Part of project suddenly missing some elements
Replies: 6
Views: 12930

Re: Part of project suddenly missing some elements

Well, never mind. I figured it out. I had inadvertently changed the mode of one of the animation layers which rendered it useless. It's now corrected and working. That's a relief!
Please do let me know if I need to update.
by Johnny
24 Aug 2016, 14:20
Forum: Technical Support
Topic: Part of project suddenly missing some elements
Replies: 6
Views: 12930

Re: Part of project suddenly missing some elements

Yes, this sequence has a CTG layer and 2 animation layers. Much of the drawing line in the animation layers has vanished. I got TVPaint a few months ago and run it on only one computer. Has there been an update since then? I use the 32 bit version because I was told my late 2012 iMac/10.9.5 could no...