Search found 3 matches

by willbe
25 Aug 2024, 22:21
Forum: Technical Support
Topic: Unable to start software due to "runtimeerror"
Replies: 3
Views: 283

Re: Unable to start software due to "runtimeerror"

Slowtiger, thank you for the reply, I wonder if you may have replied this to the wrong post, since I did not use safari, and activating the license is not my issue(i am unable to deactivate it to rehost it). Or maybe I'm misunderstanding something or didn't give enough info? But I used google chrome...
by willbe
25 Aug 2024, 18:29
Forum: Technical Support
Topic: Unable to start software due to "runtimeerror"
Replies: 3
Views: 283

Unable to start software due to "runtimeerror"

Hello, I have had TVPaint 11 professional for 3 years, it has worked very well though there was a previous time 2 years ago I needed help with my license not working. Now I have not used the software for a month or two so I'm not sure exactly when this happened, but when I try to start the software ...
by willbe
12 Feb 2022, 00:34
Forum: Technical Support
Topic: Can't start the software due to error
Replies: 4
Views: 80659

Can't start the software due to error

I bought TVpaint about a year ago, and it's been working fantastically, but now suddenly I've started getting this error when I try to start the software: https://i.postimg.cc/2SPh2yk5/tvpaint3.png I don't know what is wrong. I went to the license depot and made sure it was activated, and i looked i...