Search found 8 matches

by justintonation
13 Aug 2010, 09:57
Forum: Technical Support
Topic: Lost my dongle. Can I buy a new one?
Replies: 35
Views: 63888

Re: Lost my dongle. Can I buy a new one?

Hooray !

The person who found my dongle ended up handing it into my college admin. I have my dongle and a usb memory stick back again!

I am very lucky, defintely time to get it insured. Just glad I can get back to animating with my favourite animation app.

Justin
by justintonation
10 Aug 2010, 13:11
Forum: Technical Support
Topic: Lost my dongle. Can I buy a new one?
Replies: 35
Views: 63888

Re: Lost my dongle. Can I buy a new one?

I cannot understand why you cannot cancel the old license and issue a new one. This way the thief has a useless dongle and I can continue to use the software I payed for.

Justin
by justintonation
10 Aug 2010, 11:02
Forum: Technical Support
Topic: Lost my dongle. Can I buy a new one?
Replies: 35
Views: 63888

Re: Lost my dongle. Can I buy a new one?

Well I lost my dongle (stolen in reality) as well. I was not warned ahead of time that Dongles are not replaceable. Kind of leaves a bad taste in my mouth. I really do like the TVPAINT software but to treat customers like this is appalling. I see that Plastic animation paper is now free, I'll probab...
by justintonation
22 May 2010, 12:08
Forum: Technical Support
Topic: Cannot get the text tool to do anything
Replies: 19
Views: 33896

Re: Cannot get the text tool to do anything

Sorry to be a pest but I just tried to open the DMG file on my mac for the TVPAINT update. I got this message:
codecoverrun.png
codecoverrun.png (485.11 KiB) Viewed 25708 times
by justintonation
22 May 2010, 11:58
Forum: Technical Support
Topic: Cannot get the text tool to do anything
Replies: 19
Views: 33896

Re: Cannot get the text tool to do anything

Thanks for your help everyone. I finally got it to work, It seems I was using fonts that TVPAINT does not like. I suspect that TVPAINT only likes windows fonts. Poor mac :-)
Wow when it does work it is really flexible ! Some of the stuff you can do !
Justin
by justintonation
21 May 2010, 16:05
Forum: Technical Support
Topic: Cannot get the text tool to do anything
Replies: 19
Views: 33896

Re: Cannot get the text tool to do anything

I am on version 9.5.12 I tried letter and word mode. But no cigar. I tried updating from within TVpaint, but the dmg file would not mount. Also where do I find my unlock codes? There is a code in the about section of TVpaint. Is this it ? Last time I updated I did not need any codes I just downloade...
by justintonation
21 May 2010, 15:33
Forum: Technical Support
Topic: Cannot get the text tool to do anything
Replies: 19
Views: 33896

Re: Cannot get the text tool to do anything

I am in colour mode using the main tool in the main panel

AARGH. I hope this is not a bug. I remember ages ago I tried the text tool and remember getting to work. Cannot remember what I did though.
Here is a screen shot
screen.png
Perhaps it will help
Thanks
Justin
by justintonation
21 May 2010, 12:25
Forum: Technical Support
Topic: Cannot get the text tool to do anything
Replies: 19
Views: 33896

Cannot get the text tool to do anything

Hi team I have started learning TVpaint by reading the manual a little and experimenting a lot. I cannot make the Text tool do anything despite reading the manual. I put the text into the text box and then I try and click on the canvas or press enter to get it to make some text appear but nothing se...