Search found 13 matches

by LivieLightyear
25 Mar 2014, 15:09
Forum: Technical Support
Topic: Strange Video Input behavior
Replies: 31
Views: 51011

Re: Strange Video Input behavior

Okay, I just viewed the tutorial video, and everything seems to be in order.

Thank you all so much for all of your help! You've all been incredible!

Thanks!

Liv
by LivieLightyear
25 Mar 2014, 04:50
Forum: Technical Support
Topic: Strange Video Input behavior
Replies: 31
Views: 51011

Re: Strange Video Input behavior

what it looks like now ver2.jpg After following the instructions to a "T" this is what the program looks like. I uninstalled everything, including the "Sentinel installer" and even so, it never asked for my unlock and lock codes. Shouldn't it have? I did NOT install the disk aga...
by LivieLightyear
12 Mar 2014, 02:46
Forum: Technical Support
Topic: Strange Video Input behavior
Replies: 31
Views: 51011

Re: Strange Video Input behavior

Hello all, Thank so much for all the info and things to try that you've posted. I just checked my program files, and: C:>Program Files>( No TVP?? ) C:>Program Files (x86)>TVP Development I don't know if this is good or bad or what. I am in an Admin Session. My OS is a Vista I open TVP via the start ...
by LivieLightyear
08 Mar 2014, 16:57
Forum: Technical Support
Topic: Strange Video Input behavior
Replies: 31
Views: 51011

Re: Strange Video Input behavior

I tried it again, and made sure TVP was closed before I ran the update, and nothing changed. However, I think I'm uninstalling/removing the program incorrectly or incompletely. I am uninstalling TVP via My Computer>Uninstall or Change a Program and selecting TVP to be removed, checking all boxes for...
by LivieLightyear
08 Mar 2014, 05:13
Forum: Technical Support
Topic: Strange Video Input behavior
Replies: 31
Views: 51011

Re: Strange Video Input behavior

I'm pretty sure I did not have it open when I ran the update, but I will re-do and make sure to see if it makes a difference.
by LivieLightyear
08 Mar 2014, 00:28
Forum: Technical Support
Topic: Strange Video Input behavior
Replies: 31
Views: 51011

Re: Strange Video Input behavior

I have uninstalled and reinstalled the program and the updates and the problem persists. This is a "new" thing, however. When I reinstalled TVP, it gave me "TVP Animation 9 Pro" and "TVP Animation 9 Pro (32 bits)" My computer is 64 bits, but I opened it anyway, and it w...
by LivieLightyear
07 Mar 2014, 16:46
Forum: Technical Support
Topic: Strange Video Input behavior
Replies: 31
Views: 51011

Re: Strange Video Input behavior

The only thing I can think of, is when getting the download off the website, I put my Brother's name in, but the the Help>About TVP Animation say's it's licensed in my name. Would that have any effect on it? I can't imagine it would, because it still let me download the file...
by LivieLightyear
07 Mar 2014, 16:37
Forum: Technical Support
Topic: Strange Video Input behavior
Replies: 31
Views: 51011

Re: Strange Video Input behavior

Step by step, here's what I did. I went to the updates page, and put my lockcode and unlock code in. I put my brother's name in, because he initially paid for TVP for me. I downloaded the zip file with the update in it. I unzipped the folder, and ran the application file. When it came to the option ...
by LivieLightyear
07 Mar 2014, 16:20
Forum: Technical Support
Topic: Strange Video Input behavior
Replies: 31
Views: 51011

Re: Strange Video Input behavior

The attachment that I just posted is a screenshot of the Help>About TVP Animation page. It says "TVP 9 Pro 9.5.21 en May 29 2009"
by LivieLightyear
07 Mar 2014, 15:34
Forum: Technical Support
Topic: Strange Video Input behavior
Replies: 31
Views: 51011

Re: Strange Video Input behavior

Call me confused. I ran the update, rebooted my system. Nothing is different. Ran it AGAIN (reboot and all that). Still no different. It's not that the problem is the only thing that's still there, it's the whole program. The whole program is entirely unchanged. It was 9.5 before I rebooted it (so i...
by LivieLightyear
07 Mar 2014, 14:57
Forum: Technical Support
Topic: Strange Video Input behavior
Replies: 31
Views: 51011

Re: Strange Video Input behavior

It's the girl with the problem! Hello. (what a way to introduce one's self) I went to go for the update today, and it's downloading right now, but it only allows for a 32 bit windows, and my OS is a 64 bit.I thought it might be a problem, but everything I've read say's "no" so we're going ...
by LivieLightyear
07 May 2010, 04:39
Forum: Technical Support
Topic: Trouble with Peg-Hole Registration
Replies: 4
Views: 10622

Trouble with Peg-Hole Registration

Hi there! I was just wondering if anyone else had a problem with the Peg-Hole Registration feature. Whenever I try to use it, it very rarely works. Most of the time, it actually makes it worse. Am I doing something wrong? I set the "red boxes" the same size as the peg-holes and in the same...
by LivieLightyear
07 Feb 2010, 22:23
Forum: Technical Support
Topic: New Out of Peg feature
Replies: 9
Views: 16761

Re: New Out of Peg feature

Yes, the Off the Peg feature is wondeful! However, is there a way to draw in the frame while the frames are lined up "Off the pegs"?