Search found 13 matches

by PaulBushArt
15 Mar 2025, 21:40
Forum: Technical Support
Topic: Rehosting your dongleless license
Replies: 31
Views: 136891

Re: Rehosting your dongleless license

Hello Dean, I downloaded the Codemeter DMG you linked too above. I used the uninstaller to uninstall my previous version first. Then used the installer to install CodeMeter for Mac OS X version 8.20. I then started Codemeter and in the control Center it shows the serial of my license and the status ...
by PaulBushArt
14 Mar 2025, 19:04
Forum: Technical Support
Topic: Rehosting your dongleless license
Replies: 31
Views: 136891

Re: Rehosting your dongleless license

Hello, it is normal that the license doesn't work on either computer now because it is not activated anywhere. On the computer you want to activate the license from: is the Codemeter driver (included in the TVPaint installer) installed and running? Does it have a particular antivirus installed? Cou...
by PaulBushArt
12 Mar 2025, 23:24
Forum: Technical Support
Topic: Rehosting your dongleless license
Replies: 31
Views: 136891

Re: Rehosting your dongleless license

Hello, I'm using TVPaint 11.7.4 Professional on MacOS Sequoia 15.3.1. I recently received a new computer and I'm trying to rehost the license. I ran TVPaint on my old computer to make sure all was okay and it worked. I then found the old email and used Chrome to go to the TVPaint license page. I was...
by PaulBushArt
19 Apr 2023, 21:59
Forum: Technical Support
Topic: Audio gets cut off during playback
Replies: 13
Views: 8657

Re: Audio gets cut off during playback

Tried plugging in some headphones today and the audio still stops near the end of the clip when inside a clip or near the end of the last clip when watching the whole project.

Paul
by PaulBushArt
19 Apr 2023, 21:43
Forum: Technical Support
Topic: After going to computer screen, TVP interface won't re-engage with stylus
Replies: 1
Views: 1226

Re: After going to computer screen, TVP interface won't re-engage with stylus

I have the same problem but I've found if I use my stylus to tap in an empty area in one of the pallets or timeline, then I can go back to the drawing area and my stylus now works. A little annoying but seems to work for me.

Paul
by PaulBushArt
21 Mar 2023, 21:25
Forum: Technical Support
Topic: Audio gets cut off during playback
Replies: 13
Views: 8657

Re: Audio gets cut off during playback

I just tried unplugging the USB sound sticks and just trying playback through my MacBook Pro internal speakers and the cutoff problem persists. I then rebooted my computer and tried resetting the PRAM and that doesn't seem to have any affect unfortunately. Thanks for looking into it. I realize it mu...
by PaulBushArt
10 Mar 2023, 23:05
Forum: Technical Support
Topic: Audio gets cut off during playback
Replies: 13
Views: 8657

Re: Audio gets cut off during playback

I too have been having the audio clip near the ends of clips while inside clips or watching the video as a whole it clips the last 10 seconds or so. Scrubbing the playhead confirms the audio is there and rendering the finished video also contains the full audio just on playback the end of audio gets...
by PaulBushArt
07 Dec 2020, 21:20
Forum: Technical Support
Topic: macOS Big Sur and TVPaint Animation 11
Replies: 44
Views: 105285

Re: macOS Big Sur and TVPaint Animation 11

I just received my new Mac which has Big Sur preinstalled. It's also an Apple Silicon M1 based Mac. Has TVPaint been tried on an M1 based Mac? Will there be a native version of TVpaint for the M1?

Just curious as so far this thing is amazing!
by PaulBushArt
20 Nov 2020, 22:20
Forum: Technical Support
Topic: [macOS] Update on TVPaint 11.0.9 lag issue
Replies: 71
Views: 164722

Re: [macOS] Update on TVPaint 11.0.9 lag issue

Dean wrote: 20 Nov 2020, 10:34 Hi Paul, you won't!
Thank you, 11.0.8 seems to be working well.
by PaulBushArt
20 Nov 2020, 02:05
Forum: Technical Support
Topic: Brush tool lagging
Replies: 16
Views: 33998

Re: Brush tool lagging

Xavier wrote: 19 Nov 2020, 20:58 You'd need to upgrade to the latest version (available in your TVPaint account) to have the switch, it's not in the v11.0.10.
I'm curious about this statement as 11.0.10 is the latest version I have in my account download? Is there a newer version available?

Thanks,
Paul
by PaulBushArt
20 Nov 2020, 01:52
Forum: Technical Support
Topic: [macOS] Update on TVPaint 11.0.9 lag issue
Replies: 71
Views: 164722

Re: [macOS] Update on TVPaint 11.0.9 lag issue

Thierry wrote: 12 Nov 2020, 10:15 The first post of this topic has a link for v11.0.8 :)
Do I lose anything going back to 11.0.8?

Thanks,
Paul
by PaulBushArt
11 Nov 2020, 20:40
Forum: Technical Support
Topic: new install - brush lag
Replies: 5
Views: 9369

Re: new install - brush lag

I too have severe brush lag with 11.0.10. Instead of handling this offline could you post the solution here please?
by PaulBushArt
11 Nov 2020, 20:35
Forum: Technical Support
Topic: [macOS] Update on TVPaint 11.0.9 lag issue
Replies: 71
Views: 164722

Re: [macOS] Update on TVPaint 11.0.9 lag issue

I too have interface lag with 11.0.9 and severe drawing lag with 11.0.10. So far I've gone back to using 11.0.9 as it's easier to deal with the interface lag than the drawing lag. I have to different MacBook Pro 2016 laptops, both running macOS Catalina. One is a work laptop the other is my personal...