Search found 7 matches

by chrisdlau
03 Oct 2022, 08:20
Forum: Technical Support
Topic: License server issue
Replies: 6
Views: 6021

Re: License server issue

Ignore my related questions, I have just realised that I just needed to refresh the page on the license server and its working as expected. 🤦‍♂️
by chrisdlau
30 Sep 2022, 14:10
Forum: Technical Support
Topic: License server issue
Replies: 6
Views: 6021

Re: License server issue

Hi Xavier, Thanks for your help, I tried testing on a different client and its working fine. Not really sure what was happening but suspect it was related to having upgraded the computer from a dongle version of the licensing. Have since rebuilt both computers from scratch and both appear to be lice...
by chrisdlau
29 Sep 2022, 08:11
Forum: Technical Support
Topic: License server issue
Replies: 6
Views: 6021

Re: License server issue

Hi Xavier, Thanks for your response. It does find the IP automatically, but I have also tried putting the IP in to no effect. The fact that the server has logs for the attempts suggests to me this isn't the issue and that something else is causing it. I probably should have mentioned I have stripped...
by chrisdlau
28 Sep 2022, 15:01
Forum: Technical Support
Topic: License server issue
Replies: 6
Views: 6021

License server issue

Hi, I have just installed a new codemeter license server and activated our licenses without issue. When trying to test software activation on my client the software fails to run and the below is shown in the client and servers logs. Any idea what the issue is? Client log "2022-09-28 15:35:33: E...
by chrisdlau
14 Oct 2020, 16:07
Forum: Technical Support
Topic: SCCM - Silent install
Replies: 2
Views: 4093

Re: SCCM - Silent install

Great, thanks Thierry
by chrisdlau
14 Oct 2020, 16:05
Forum: Technical Support
Topic: icons from custom panel gone
Replies: 4
Views: 7104

Re: icons from custom panel gone

I had a similar issue last year and found that deleting this file and allowing it to be recreated by opening and closing the application fixed the issue for me. I would take a backup of it before you delete it though so you can put it back if needs be. C:\Users\%username%\AppData\Roaming\tvp animati...
by chrisdlau
14 Oct 2020, 15:50
Forum: Technical Support
Topic: SCCM - Silent install
Replies: 2
Views: 4093

SCCM - Silent install

Does anyone know how to perform a silent install of TV paint? I am trying to deploy using SCCM which means I need to install on the commend line.