Search found 900 matches

by Xavier
17 Jun 2022, 12:27
Forum: Technical Support
Topic: TVP 11.5.3 loses the option to save the file after ~20 min
Replies: 22
Views: 12014

Re: TVP 11.5.3 loses the option to save the file after ~20 min

miarosegoddard wrote: 12 Apr 2022, 11:13 Hello, I'm also having this issue but I'm still using Mojave with a dongle license. Luckily I still have a previous version of TVPaint I can use until there's a solution
Hi, so did the previous version of TVPaint allow you to save ? which version is it ?
by Xavier
17 Jun 2022, 11:56
Forum: Technical Support
Topic: TVPaint lags if left open for too long (works fine after closing and re-opening)
Replies: 23
Views: 8502

Re: TVPaint lags if left open for too long (works fine after closing and re-opening)

I've found that literally every custom brush has severe lag, i can't find one that doesn't. Even the standard tools set to default have noticeable lag. Though the least affected are the 'pencil brush' and 'mechanical pencil' tools. Here are the custom brushes i use, they all work totally fine after...
by Xavier
16 Jun 2022, 19:57
Forum: Technical Support
Topic: TVPaint lags if left open for too long (works fine after closing and re-opening)
Replies: 23
Views: 8502

Re: TVPaint lags if left open for too long (works fine after closing and re-opening)

ok update! After some testing, i’ve found that reliably, the lag happens whenever my Mac goes into sleep mode and wakes back up. i can replicate this and the same happens every time. Now I can't say for sure if the same happens without the system going to sleep, but i'll do some more testing. I'm r...
by Xavier
16 Jun 2022, 08:12
Forum: Technical Support
Topic: TVPaint lags if left open for too long (works fine after closing and re-opening)
Replies: 23
Views: 8502

Re: TVPaint lags if left open for too long (works fine after closing and re-opening)

my set-up is an M1 Mac Mini running Big Sur, Cintiq Pro 24' (screen resolution set to 2.5k since 32-bit died and 4k stopped being supported on Mac :cry: ) (also 'open in low resolution' is on) I'd assume you're with a Wibu version, so at least 11.5.0 ? 11.5.3 maybe ? Yes, the 32-bit version can onl...
by Xavier
15 Jun 2022, 15:08
Forum: Technical Support
Topic: TVP 11.5.3 loses the option to save the file after ~20 min
Replies: 22
Views: 12014

Re: TVP 11.5.3 loses the option to save the file after ~20 min

Hi, as stated here the problem also affects TVPaint 11.0.10, which hasn't been touched since its release on march 2020. So to me, such issue coming out of the blue would rather be related to a MacOS security update. Sorry for the inconvenience, we're looking for a solution but it may take time. If y...
by Xavier
15 Jun 2022, 14:52
Forum: Technical Support
Topic: Cannot save!
Replies: 34
Views: 25021

Re: Cannot save!

Help! I started working on a project for an hour and then went to save it, but the save dialogue box will not appear and it will not save or save as. I don't want to lose my work by force quitting, but what is going on and how can I fix this to save my project? I am on Mac Catalina and using TVPain...
by Xavier
15 Jun 2022, 14:09
Forum: Technical Support
Topic: Cannot save!
Replies: 34
Views: 25021

Re: Cannot save!

Here is what WORKED for me: I was encountering the same issue on my Mac. (Catalina) On my other Mac (Big Sur) everything works fine. My SAVE window would freeze. If this is also your problem, you can rescue your project by doing this -> Open your ACTIVITY MONITOR TV PAINT will (probably) be first i...
by Xavier
15 Jun 2022, 14:08
Forum: Technical Support
Topic: Cannot save!
Replies: 34
Views: 25021

Re: Cannot save!

thomasteraoka wrote: 18 May 2022, 20:59 i'm having the exact same issue, Catalina, updating sentinel driver does nothing.
Hi, could you please quote the exact message you get ? I'm checking this, but like often I'm blind because it doesn't happen by our side...
by Xavier
15 Jun 2022, 08:00
Forum: Technical Support
Topic: Exporting to older version of TVP
Replies: 8
Views: 3752

Re: Exporting to older version of TVP

I tried saving a project from the latest 11.5.3, it opens without issue in the 10.0.18 (sorry, that's the only version I could find running on Linux).

Would you mind sharing your project, so that we can do further testings ?
by Xavier
15 Jun 2022, 07:51
Forum: Technical Support
Topic: Corrupted tvp file
Replies: 3
Views: 2061

Re: Corrupted tvp file

My pc freezes and crashes a lot, I'm used to it and the worse that can happen is I lose progress on my works because I forgot to save constantly, but this is the first time I've had a file corrupt and idk what to do, when I try to open it Tv paint just loads forever. It works perfectly fine aside f...
by Xavier
13 Jun 2022, 13:30
Forum: Technical Support
Topic: Line Smoothing - Freehand Selection Tool Bug on 4K monitors?
Replies: 6
Views: 4204

Re: Line Smoothing - Freehand Selection Tool Bug?

The Freehand Selection Tools doesn't work properly when the Line Smoothing options are set to the following settings: https://i.imgur.com/neA6Le4.jpg?1 The selection line (marching ants) will initiate but won't follow the stylus past a very short line. Sometimes it does follow but there's an extrem...
by Xavier
09 Jun 2022, 11:58
Forum: Off Topic Discussions
Topic: Music! (New, good, mine.)
Replies: 3
Views: 19897

Re: Music! (New, good, mine.)

Wow, thanks for sharing !
by Xavier
01 Jun 2022, 15:25
Forum: Technical Support
Topic: Sierra 10.12.6 + Latest TVpaint = LOVE ?!
Replies: 8
Views: 4470

Re: Sierra 10.12.6 + Latest TVpaint = LOVE ?!

Which licensing system do you imply ? is it Safenet or Wibu ?