Search found 4 matches

by Moonflower
01 May 2024, 18:06
Forum: Technical Support
Topic: Pc doesn't like the dongle, how to fix the issue?
Replies: 4
Views: 605

Re: Pc doesn't like the dongle, how to fix the issue?

More details: what the software is exactly saying is "TVPaint animation dongle is not present on usb port, or you exceeded the number of allowed network licenses." I tried reinstalling TVPaint and it did not help. It's not a port issue because the dongle light is on and made a noise, becau...
by Moonflower
01 May 2024, 17:46
Forum: Technical Support
Topic: Pc doesn't like the dongle, how to fix the issue?
Replies: 4
Views: 605

Re: Pc doesn't like the dongle, how to fix the issue?

Hello, thank you for replying and apologies for my own late reply. Running as administator didn't do anything but installing that version of Sentinel protection made my pc stop complaining about the dongle. Now I have this problem: When I open Tvpaint, it says it doesn't detect the dongle. Any ideas...
by Moonflower
21 Apr 2024, 23:23
Forum: Technical Support
Topic: Pc doesn't like the dongle, how to fix the issue?
Replies: 4
Views: 605

Pc doesn't like the dongle, how to fix the issue?

I got a new pc and when I insert the dongle my pc says "The driver cannot be downloaded to this device, a security setting prevents this device from being downloaded." Anyone else running into that problem? Dongle worked just fine with old laptop that had windows 10, I upgraded to windows ...
by Moonflower
16 Jul 2018, 12:33
Forum: Technical Support
Topic: About the Educational License..
Replies: 1
Views: 6960

About the Educational License..

Hello! :) I have been considering to purchase TVPaint since I need a program for my school project that's better suitable for animation than photoshop and I'm interested in animation. However I have something I'd like to ask.. I do have a student card but it does not show the expiration date. I have...